Our online booking app requires customers to put a card on file or pay in full at the time of booking in order to reserve your appointment. (Gratuity can be made at this time)  If you choose to put your card on file it will not be charged until your services are complete. However, if you cancel your appointment without giving a 24 hour notice you will be charged 50% of the service. If you are a NO SHOW you will be charged 100% of the appointment booked. However, if you choose to cancel your appointment please do so 24 hours before your appointment.